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What to Expect After Your Mailbox Moves to Exchange 2007

While your mailbox is moving you will not have access at all. Once the move is complete you can make the noted changes below, depending on your client.

Outlook 2007 On Your Office Desktop
You will have a pop-up saying you need to restart Outlook (if it was open during the move).  Once you [re]start Outlook you may get a pop-up with lots of old reminders listed. You can just press the Dismiss All button.
Outlook Web Access (OWA)
The URL is https://email.slac.stanford.edu
Outlook Anywhere On Your Home Computer or Laptop
For the people who access email from home computers, etc. then we encourage you to try Outlook Web Access at https://email.slac.stanford.edu.  We think this will be an excellent replacement for RPC over HTTPS for our Internet Explorer users.
However, those with laptops who currently use RPC over HTTPS we believe you'll want to stay with this solution in Exchange 2007. The name has changed to Outlook Anywhere. Configuration instructions are here: Outlook Anywhere.
Calendar Best Practices
Please see this page for best practices for managing your (or your bosses) calendar: Calendar Management 101
iPhone ActiveSync Clients
You cannot make these changes in advance of the mailbox moving.  Once the mailbox is moved, no initial change is necessary but you should change the ActiveSync server name in the iPhone ActiveSync settings to email.slac.stanford.edu.   iPhone Information page.
Windows Mobile based PDAs and SmartPhones
You cannot make these changes in advance of the mailbox moving.  Once the mailbox is moved, you will be prompted to re-sync.  Accept all prompts and warnings.  ActiveSync will continue to work with the old settings and old server.  However, you should reconfigure the ActiveSync application to use email.slac.stanford.edu so you take advantage of the new features.   PDA Information page
Thunderbird or Alpine IMAP/POP
You cannot make these changes in advance of the mailbox moving. Once the mailbox is moved, your IMAP/POP client will not work until you change the Incoming mail server name to email.slac.stanford.edu. Full setup info: Thunderbird IMAP
You will need to re-subscribe to all folders if you didn't have a default of auto-subscribe. To auto-subscribe to all folders do this: Tools; Account Settings; select Server Settings along the left and press the Advanced button. Uncheck the box in front of "Show only subscribed folders".
NOTE: Thunderbird users will lose labels on their messages when their mailbox is moved to Exchange.
Authenticated SMTP
You can use either Windows Exchange or Kerberos version. More info: Exchange Authenticated SMTP and Kerberos Authenticated SMTP
Mac OS X Snow Leopard
Auto-discover setup will work in both SLAC network and off-site.  Setup instructions from apple.com.
We have found that in order to be able to open another user's calendars the other person will need to specifically grant Reviewer privileges to you.  Granting Reviewer rights to Default is not sufficient.  However, you see people's free/busy info when scheduling meetings.
We learned that when you "Erase Deleted Items" in the Mac Mail client the mail is truly DELETED and will not be recoverable via the Exchange "dumpster". So, please be careful when you choose to Erase Deleted Items using Mac Mail. You can instead use the Mac Accounts, Trash setting to let the client auto-delete any messages over a certain age (e.g. "one month").
Entourage Users
Must upgrade to 2008 version. Configuration instructions can be found here.
Need Help?
If you need assistance with this please contact your Desktop Administrator or mail-admin if you don't have a Desktop Admin.

  Last Updated: 04/07/2011
  Page Created: 10/09/2009
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  Mail Admin Team