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Outlook Web Access - Exchange 2003
- OWA URL
- https://www-mail.slac.stanford.edu
- You will have a choice of Public or Private session. The Private session will allow your session to stay alive for 60 minutes before timing out. The Public session times out in 10 minutes. Just having a window open or composing a message is not interacting with the server! You have to be refreshing the screen; sending email; receiving email; changing folders, etc. to actually send data to/from server!! An excellent alternative to OWA, which doesn't have this time-out problem, is the RPC over HTTP option for Outlook 2003.
- If you are using Internet Explorer you'll have a choice of Premium or Basic client (non IE browsers only get Basic). The Premium client has all the OWA features included. Basic has less OWA features but is faster so would be a good choice for Internet Explorer users with a slow internet connection.
- OWA URL for secondary Exchange account
- Most people only have one Exchange account, but if you have more than one and need to check the email for the other account(s) you can use the following URL as an example. Replace your secondary account name for 'joeuser' in this example:
- https://www-mail.slac.stanford.edu/exchange/joeuser
- Logging in with your Email Address
- If you are unable to login in OWA with your email address please contact Helpdesk. They need to make a change to your Windows account to fix this.
- Rules in OWA
- Server rules are run on the server when you e-mail arrives so will execute no matter what client you are running. Client-rules run only when e-mail arrives while you are using that client. The ability to see and edit server rules has been added to OWA 2003. If a server rule is grayed out in your list of Rules in OWA then it is still working but you just cannot edit it with OWA (Example: Any rule which includes an "exception" will be grayed out in OWA Rules listing). At some point in the future Microsoft will likely increase the power of this feature.
- Setting Forward From OWA
- This option is appropriate for short-term forwarding of e-mails:
- Open an OWA session (preferably with Internet Explorer) and click the button at the bottom which says 'go to rules' when your cursor is over it. In the Edit Rule window press the New button; give it a meaningful name; at the bottom of the window select 'Forward it to' and fill in your offsite email address in the field at the right. Decide whether you want a copy kept in your Exchange Inbox and check or uncheck the box just under your offsite email address accordingly. Press Save and Close button. You'll get a prompt warning you that this will affect all messages you receive. Just press OK to acknowledge this.
- Anyone needing long-term forwarding (several months) should request the change be made by the mail-admin team as described here: http://www2.slac.stanford.edu/comp/messaging/using/forw_exch.htm. Due to the overhead in this configuration we request that you only choose this when your forwarding is going to be for several months, and only for ACTIVE employees and users.
- Common Problems
- With Internet Explorer you should add the SLAC web server to your "Trusted Sites" and/or
- Enable cookies
- Enable JavaScript
- Enable ActiveX
Last Updated: 11/09/2009