Browser Mailto: Problems

Internet Explorer

If you click on a e-mail (mailto:) link in Internet Explorer and it launches some other e-mail client other than Outlook, even though your Internet Options show that Outlook is selected to handle e-mail then follow these steps to fix it.

In Internet Explorer:

• Select Tools;
• Then Internet Options;
• Click the Programs tab;
• On the e-mail field use the pull-down menu to select something other than Outlook;
• Click the OK button;
• Now go back to the same place and select Outlook this time;
• Click OK again.

Now when you click on a mailto: link it should launch Outlook.

Netscape

Unfortunately Netscape does not yet provide for choosing an alternate e-mail client. You always get Messenger. One work-around is to copy the address from Messenger's To field, quit Messenger, start Outlook and paste the address into Outlook's To field.

Another work-around is to use Internet Explorer as your web browser. If you are reluctant to do this because of all your bookmarks you can easily import them to IE using the Import/Export wizard. (Choose Import and Export from the File menu in Internet Explorer.)