Multiple Mailbox Access

If you need to have more than one Mailbox opened within your Outlook client at one time (e.g.: yours and your bosses; or yours and a colleague's or group mailbox; etc.), the following information explains what you will need:

Summary of Providing or obtaining "Delegate" Permissions
 

This process is called "delegation".  A delegate is a user who has been granted access to another person's mailbox and thereby has the right to send e-mail messages "On Behalf Of" that mailbox owner.
 

Choose the Necessary Delegate Permission Type: "Super-Delegate" or "Ordinary-Delegate"
 

A "super-delegate" is one who has Full mailbox access permissions to the other person's mailbox.  Some of your group functional and operational needs may require you to have this type of access.  This cannot be done through the Outlook e-mail client.  The mailbox owner will need to authorize it by sending a request to Mail-Admin to have this type of access granted.  Note that there's an additional feature that Mail-Admins can enable if you need "Send As" permissions.  This is a special permission that will allow you to send and reply to e-mail messages as though you were the mailbox owner (impersonation).    
 

An "ordinary-delegate" is one who has only partial access to the other person's mailbox.  As an ordinary delegate, you will be able to send and reply to any e-mail messages "On Behalf Of" that mailbox owner without having Full access to the entire contents/folders of that person's mailbox.  This can be done by the mailbox owner through Outlook.  Here's how:

How to grant (ordinary) Delegate access to someone else into your mailbox within Outlook.

The person granting delegation will need to do the following in Outlook in order to enable this (if they haven't already):

• Tools;
• Options;
• Delegates tab;
• Add button;
• Select your name from the Global Address List;
• Press the Add button at the bottom of the screen;
• Press OK;
• Edit the permissions as desired (for Calendar, Tasks, Inbox, Contacts, Notes, Journal).  
• Press OK twice.

Get the Mailbox Added to Outlook

It is assumed that you have obtained the necessary Delegate permissions, either "super-delegate" or "ordinary-delegate".  Now the additional mailbox needs to be added in the Advanced Tab of your Outlook profile so that will be listed as part of your Outlook folder tree.
 

The following steps will accomplish this:

• Tools;
• E-mail Accounts;
• Next button;
• Change button;
• More Settings button;
• Advanced tab;
• Add button;
• Fill in the name of the account;
• Press OK button;
• Now press OK;
• Next;
• Finish.