Recovering Deleted Items

From Outlook Folder

By default, Exchange saves deleted items in the "Deleted Items" folder on the Exchange server.

To recover mail items from this folder:

• Using Outlook
  • Click on the Deleted Items folder
  • Select the item(s) you want to recover
  • Click on the right mouse button
  • Select Move to Folder
  • Select the folder you want to move the mail items to and click OK

From the Dumpster

If mail items are no longer in the "Deleted Items" folder, you'll need to recover them from the dumpster. When you empty your Deleted Items folder they are held in the "dumpster" for 30 days.

To recover items from "dumpster" you'll need to:

• Using Outlook
  • Select "Deleted Items" folder
  • Go to the top menu and select Tools, Recover Deleted Items
  • Select the item(s) you want to recover
  • On the menu bar in this window, click on the icon with the envelope (Recover Deleted Items)
  • They will be restored to your Deleted Items folder
  • Move them to their original folder by using the instructions in the prior section
• Using Outlook Web Access (https://email.slac.stanford.edu) with Internet Explorer
  • Select "Options" from upper right
  • Select "Deleted Items" along the left panel
  • You can select the item(s) you want to recover

• They will be restored to your Deleted Items folder

From the Dumpster of Another Folder

With Outlook 2007 you can get access to dumpster under any folder. 

To recover mail items from any folder in Outlook 2007:

• Click on the folder (Deleted Items, Inbox, etc.)
• Go to the top menu and select Tools, Recover Deleted Items
• Select the item(s) you want to recover
• On the menu bar in this window, click on the icon with the envelope (Recover Deleted Items)
• They will be restored to the folder they were originally deleted from (Deleted Items, Inbox, etc.)