Recovering Deleted Items

From Outlook Folder

By default, Exchange saves deleted items in the "Deleted Items" folder on the Exchange server.

To recover mail items from this folder:

• Using Outlook
  • Click on the Deleted Items folder
  • Select the item(s) you want to recover
  • Click on the right mouse button
  • Select Move to Folder
  • Select the folder you want to move the mail items to and click OK

From the Dumpster

If mail items are no longer in the "Deleted Items" folder, you'll need to recover them from the dumpster. When you empty your Deleted Items folder they are held in the "dumpster" for 30 days.

To recover items from "dumpster" you'll need to:

• Using Outlook
  • Select "Deleted Items" folder
  • Go to the top menu and select Tools, Recover Deleted Items
  • Select the item(s) you want to recover
  • On the menu bar in this window, click on the icon with the envelope (Recover Deleted Items)
  • They will be restored to your Deleted Items folder
  • Move them to their original folder by using the instructions in the prior section
• Using Outlook Web Access (https://www-mail.slac.stanford.edu) with Internet Explorer
  • Select "Deleted Items" folder
  • Go to the line of icons just above the folder headings and click on the one for "Recover Deleted Items"
  • A new window will pop up and you can select the item(s) you want to recover
  • Then press the Recover button in the upper left of the window
  • They will be restored to your Deleted Items folder
  • Press the Close button to close this extra window
  • Move them to their original folder by dragging them or by using the Move/Copy icon.
• Using Outlook Web Access (https://www-mail.slac.stanford.edu) with Firefox
  • Select Options from the list at the left
  • Scroll down until you find the Recover Deleted Items section
  • Press the View Items button
  • Select the item(s) you want to recover and press the Recover button at the top
  • Press the Close button to take you back to the Options window
  • Select Folders icon along the left and look in your Deleted Items folder for the recovered item(s)
  • Move them to their original folder  by using the Move icon.

From the Dumpster of Another Folder

With Outlook 2007 you can get access to dumpster under any folder. 

To recover mail items from any folder in Outlook 2007:

• Click on the folder (Deleted Items, Inbox, etc.)
• Go to the top menu and select Tools, Recover Deleted Items
• Select the item(s) you want to recover
• On the menu bar in this window, click on the icon with the envelope (Recover Deleted Items)
• They will be restored to the folder they were originally deleted from (Deleted Items, Inbox, etc.)