Q. When adding entries to
the address book, what are the differences between the address
types (wireless address, email address, pager number, etc.)?
|
A. When adding
or editing entries in the address book, there are eight types
of addresses that can be attached to each name:
Wireless Address - Entry for alpha-numeric messaging devices.
These use the standard email address syntax. Can be up to 40 alpha-numeric
characters long. e.g. 6508499999@myairmail.com
Pager Number - Entry for standard numeric pagers. Must
consist of the ten digit pager number with no dashes. e.g.
4159999999
Email Address - Entry for standard internet email address.
e.g. myemail@yahoo.com
Home, Work, Mobile, Fax/Other Phone - Entries for ten
digit phone numbers, again with no dashes. e.g. 6509264357
Notes - Short text notations may be entered here.
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| Q.
When sending messages, why does the pager return the message "Send
Msg Failed" and/or display "Recieving Messages?" |
A. This can will occur due one or more
of the following reasons:
1. The pager battery is low on power, causing the tramission
signal to be too weak. Sending messages in areas with weak signals
with a battery life of less than 40% is sketchy at best. (To
check battery life select "Vital Signs" from the main
menu, then select "battery.")
2. You are currently in an area with weak coverage
or out of the coverage area. (Areas deep within large concrete
buildings, basements, and mountainous areas are considered out
of the service area.)
3. Your pager has sent the message succesfully, however it has
not recieved a confirmation from Verizon's servers. (This could
happen because you are not in a good coverage area, or you have
moved to a low coverage area before a confirmation has been
recieved.)
4. Verizon's server is down. As this happens
without warning, the only thing you can do is wait until they
remedy the problem. (Usually within 2-3 hours.)
|
| Q.
How long does it take for a message to be sent? |
A.
It depends on a number of factors. First and
foremost would be the current condition of Verizon's network.
Typically if it is functioning properly, pages are transmitted
to another pager in 1-3 minutes. Email messages can take up to
10 minutes, depending on length and network traffic conditions. |
Q. How do I turn off
news updates?
|
A. Currently there is no way to remove the
news updates from 2-way paging services. We are working with a
new service provider to see if their service has this feature
as well as being more reliable. |
| Q.
Long messages get cut-off after the 4th screen. Is there anyway
to view the rest of the message? |
A. Yes, it is possible to view the rest
of the message. Messages that are too long to be stored on the
Verizon server and can be downloaded at any time. If a message
is too long to be viewed, it will show a "MORE" message
at the very end of the message. To download the rest of the
message, select "reply to message" from the menu:
Once inside the reply menu select "MORE:"
The pager will then proceed to download another block of the
message (Up to four screens in length.) If there are still unread
portions of the message, repeat the steps above to download
the rest.
|
| Q.
Sometimes messages are garbled. Is there anyway to fix this? (Both
sending and recieving) |
A.
No. Garbled text is the result of a poor connection
with Verizon. If you are sending a message and the recipient reports
that the message is garbled, the only thing you can do is move
to another area and resend the message. |
| Q.
Can I change the email address of my pager? |
A. Yes, you can create an Alias
for your pager's email address. To do this you must go to Verizon's
site: http://www.myairmail.com
You can also set the "From" address
for your pager (when you send a message it will say it was from
this address) as well as forwarding and signatures once you
register.
|
| Q.
Is it possible for the sender to change the email header when
sending from a non-wireless address to a 2-way pagers? |
A.
Yes. Please take a look at Verizon's FAQ on 2-way
pager email address domains and their respective features here.
Verizon owns multiple internet domains that have differing features.
Verizon 2-way pager email address typically use the 10-digit pager
number followed by a verizon domain name. |
