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Virus Infection Procedures

• If any computer connected to the SLAC network is suspected to be infected with a Virus/Malworm immediately report it to your Desktop Support Admin and SLAC Cyber Security Group (security@slac.stanford.edu).
• If you notice your AntiVirus program pops up a dialog box stating you've been infected with a Virus/Malworm, please take notes on what you were doing before that dialog box came up.
• Please do not make any changes to the system and wait for the Desktop Support Admin and SLAC Cyber Security Group to tell you how to proceed.
• In some cases if the Virus/Malworm is harmful to the SLAC Network it will be disconnected from the network immediately.
• Depending on the type of Virus/Malworm, the system may need to be fully wiped and reinstalled (this will be determined by SLAC Cyber Security Group).
• Once the virus infection is verified, the SLAC Cyber Security Group will require the user to change all of their SLAC passwords.