By Shawna Williams
Personnel build up an incredible amount of knowledge here
at SLAC–from physics to facilities, accelerator operations, computer
systems and more. But what happens to all that know-how when someone
leaves the Lab?
A new Continuity of Knowledge Committee is working to
ensure that information is captured and continues to be available to
future staff.
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The Continuity of Knowledge Committee participants
(clockwise from upper left): Frank Topper (BSD), Lee Lyon (HR), Linda
Ahlf (HR), Herman Winick (SSRL), Neil Calder (COM), Dick Blankenbecler
(TP), Kim Sutton (TIS), Janice Dabney (TD) and Jean Deken (TIS)
(Photo by Diana Rogers) |
The idea for setting up a committee came from staff
feedback. "Three to four suggestions came in that all related to the
general subject of how do we pass knowledge on at SLAC," explained Lee
Lyon, Director of Human Resources. "So the Suggestion Committee thought we
should address the larger issue, rather than just dealing with individual
situations."
One problem the new committee will tackle is making sure
retiring employees pass on knowledge they’ve gained over the years. "We’re
trying to determine how to document it in some way," said Lyon. Another
issue is recording how systems work in a way that ensures accessibility
decades from now, to avoid disasters like hitting a power line while
digging a trench.
In the next few weeks the committee will ask about 30 SLAC
employees to participate in a focus group, where they will answer
questions like, "How much operational knowledge was available from your
predecessor or from the lab to help you ramp up when you were hired?"
"We’re trying to get a cross-section of the SLAC
community, and ask them how big a problem they think this is, what they’re
doing about it, and what ideas they have to do it better," Lyon explained.
The committee will use this information, along with suggestions employees
have submitted individually, to make recommendations, probably within six
months.
For more information on the Continuity of Knowledge
Committee, see: Lee Lyon, Ext. 2283,
lyon@slac.stanford.edu