July 15, 2005  
 

 

Do You Have An E-mail Related Question?

Find The Answer on the New SLAC E-mail FAQs Site

We hope you’ll find the site helpful.

Here is an example of a few of the more commonly asked questions:

Q: Why can’t I send email through smtpserv anymore?
A: Many ISPs are starting to block SMTP traffic to anything but their own SMTP server. SBC/Yahoo did this a few months back. If you notice your outgoing emails not working this could be the reason. You will need to switch to your ISP’s SMTP server or try the SLAC Authenticated/Secure e-mail server. For more information see:
http://www2.slac.stanford.edu/comp/messaging/faq/smtpfailure.htm

Q: How do I prevent certain e-mails from going into the SPAM Quarantine?
A: You can manage your own ‘whitelist’ and ‘blacklist’, view all e-mails in your quarantine and release e-mails from quarantine by using the PureMessage web server here at SLAC. You can find out how to do this on our PureMessage Quarantine web page at:
http://www2.slac.stanford.edu/comp/messaging/Reference/spam-quarantine-explained.htm

For all the pages referenced above and a lot more, you can visit the SLAC E-mail web site at:
http://www2.slac.stanford.edu/comp/messaging

 

The Stanford Linear Accelerator Center is managed by Stanford University for the US Department of Energy

Last update Friday July 15, 2005 by Topher White